Blogs

Geoffrey Moore | Mark Cavender | Michael Eckhardt | Andrew Salzman | Philip Lay

Join us as we discuss current topics in high-tech marketing

Blogs by the Chasm Institute Team & Colleagues

 
     
18
Aug 2017

Can Japan Capture the Next Technology Wave?

Can Japan Capture the Next Technology Wave?

Japan has historically excelled at world class manufacturing .  It’s a hardly disputed fact that no other country matches this amazing capability.  Manufacturing lends itself to incremental improvement through quality principles like kaizen, decentralized shop floor decision-making, and keiretsu-based value chains… manufacturing traits embraced and optimized by Japan’s large companies. However, what worked exceptionally well from 1970-1989 in driving Japan’s economic miracle  and prosperity faltered with the bursting of the “Nikkei Bubble” in 1990.  What happened?

21
Apr 2017

Winning with Innovative New Tech Products -- or Tech Services

Winning with Innovative New Tech Products -- or Tech Services

Most successful intros of innovative products or services -- into key target markets -- have been driven by a myriad of factors: disciplined approach, great timing, flawless execution, etc.  Yet many other breakthrough solutions … often 70-80% ... fail within 6 to 12 months of launch.  What then, might account for the different outcomes?  Certainly, the products/services themselves might not have been well considered or engineered, but in many cases, it was the disruptive nature of the products that led to their downfall -- a downfall that might have been prevented with a more systematic and market-centric approach.

12
Apr 2016

A System of Record for Market Development

A System of Record for Market Development

Crossing the chasmSaaSCloud ChasmPlaybookcrossing the chasmMarket Development

Sports teams have one for each game. Theatre companies have one for each production. Political parties have one for each campaign. And high-tech companies...well, not so fast. What are we talking about? Playbooks. Their purpose: to coordinate a group of autonomous individuals, performing a complex activity, to achieve a predetermined and gratifying result. 

27
Aug 2015

Segmentation, the Aston Martin Way: Aim for the Centerpoint

Segmentation, the Aston Martin Way: Aim for the Centerpoint

At a recent Churchill Club meeting my colleague and Chasm Institute Chairman Geoffrey Moore interviewed Aston Martin CEO Andy Palmer about the business of making and selling their uber-branded luxury automobiles. One of the topics of conversation was how Aston Martin did segmentation. In a nutshell, they created "personas" representing the ideal buyer for each of their luxury models, all of which support the overall branding concept of "power, beauty, soul."

18
Dec 2014

2014’s Top 20 Trends & Disruptions in Enterprise and Consumer Markets

2014’s Top 20 Trends & Disruptions in Enterprise and Consumer Markets

3d printingbig datacloud computingdroneselectric carsinternet of thingsnet neutrality

This post originally appeared on PhilipLay.com.

Like most years, 2014 has gone by in a flash, it seems. But like many years before it, it will leave its own mark on the development of new markets and tech businesses as well as the decline of others. Below is a list of my personal Top 20 trends and disruptions in terms of their significance this year, and for 2015 and beyond. It should come as no surprise that, to put it mildly, my Top 20 draws on some of the companies and topics I covered in posts during the year, because these represent themes and issues that I was able to explore in some detail

28
Mar 2014

The Tornado in SaaS B2B Apps - Experiencing the Agony and the Ecstasy

The Tornado in SaaS B2B Apps - Experiencing the Agony and the Ecstasy

B2Bbowling alleycrmcrossing the chasmearly marketerpgorillamain streetSaaStechnology adoption life cycletornado

Last month I posted an article titled “Landgrab Economics – Making Sense of the Facebook-WhatsApp Deal” to try to explain, among other things, the wild valuations and bewildering events that occur in consumer-focused cloud businesses that are in mass-market hyper-growth mode. My specific objective with regard to the Facebook-WhatsApp deal was to help readers judge whether the deal made sense, particularly at the outsized valuation involved.

05
Feb 2014

CES 2014: B2B's Role in Crossing the Chasm

CES 2014: B2B's Role in Crossing the Chasm

3d printing4kchasmconservativesConsumerdisruptive innovationspragmatiststechnology adoption life cycletechnology enthusiastsvisionarieswearables

The 2014 Consumer Electronics Show (CES) has come and gone. Vendors demonstrated how wearables, 4K OLED TVs, and 3-D printing, among many other categories, would change our lives. And no doubt one day some of them will. But not so fast. Lots of cool stuff, but for some categories, mass consumer adoption lies further down the road. Although these "consumer" products are being launched at the CES, in order to cross the chasm many of these are in reality going to be selling to business for some time to come. The Technology Adoption Life Cycle (TALC) can serve as a compass for how to navigate the waters of both consumer and business adoption. For disruptive innovations, consumer adoption may eventually happen, but only after the category crosses the chasm in business.

29
Jan 2014

Crossing the Chasm: What's New, What's Not? Part 2

Crossing the Chasm: What's New, What's Not? Part 2

conservativescrossing the chasmpragmatistsskepticstechnology adoption life cycletechnology enthusiastsvisionarieswhole product

This post originally appeared on LinkedIn InfluencersFollow Geoffrey Moore on LinkedIn.

In the blog prior to this one, I outlined seven things I thought were not only new but in a way that impacts the application of the crossing the chasm market development model. In this blog, I want to provide a counterbalance to that and present seven things I believe have not changed.

28
Jan 2014

Crossing the Chasm: What's New, What's Not? Pt. 1

Crossing the Chasm: What's New, What's Not? Pt. 1

B2Bb2b2cb2cbusiness modelcloud computingConsumercrossing the chasmdistributionfour gearsmarketing

This post originally appeared on LinkedIn InfluencersFollow Geoffrey Moore on LinkedIn.

January 28 is the publication date for the third edition of Crossing the Chasm. As with the second edition, i have worked hard to preserve the original argument largely intact. The big change is all new case examples referencing companies who crossed the chasm sometime in the past two years. This should make the book a bit more accessible to the current generation of entrepreneurs and perhaps a fun reread for those looking for a refresh.

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Chasm Institute LLC helps high-tech teams learn, apply, and implement best practices in market development strategy. These best practices are based on Geoffrey Moore's best-selling books Crossing the Chasm, Inside the Tornado, Living on the Fault Line, Dealing with Darwin, and Escape Velocity plus hundreds of client engagements with high-tech companies. 

Chasm Institute helps companies align their product development, marketing, and sales functions to achieve and maintain market leadership in their categories.

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28
Aug 2017
Chasm Institute Makes Rare Director Appointment

Tobias Yergin Brings Customer-Centric Product Strategy Expertise to the Firm. Chasm Institute LLC announced today that Tobias Yergin has joined the firm.

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26
Jul 2017
CHASM INSTITUTE BRINGS ITS NEWEST BOOKS AND INNOVATION EXPERTISE TO JAPAN

The Japanese economy has long been renowned for its manufacturing expertise and its adherence to the quality principles of kaizen.  While this brought great success to Japan through the 1980s, the economy has yet to fully recover from the bursting of the “Nikkei Bubble” in 1990.

read more ...
12
Apr 2016
Chasm Institute Announces Initial Release of ChasmPlaybook

Today Chasm Institute announced the initial release of ChasmPlaybook, a native Salesforce.com application Read more ...

09
Sep 2014
Chasm Institute Honored with Brandon Hall Excellence Award

Chasm Institute and our cleint Quantu7 were selected by the Brandon Hall 

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27
Aug 2014
Chasm Institute Mentors Intel "Make It Wearable" Finalist

Intel today announced the finalists in its "Make It Wearable" program, highlighting 10

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